Last Updated: 23 July 2016
Cotecna Elite is committed to ensuring your privacy when you use the Cotecna Elite website, the servers operated by Cotecna Elite, and any Cotecna Elite publications, software, or services (collectively “the Cotecna Elite Services”). This policy outlines our personal information handling practices. “Personal Information” is information that personally identifies you, such as your name, email address or subscription and billing information, or other data that can reasonably be linked to such information. It does not include information provided by you that is collected into groups so that the information no longer reflects you individually. If we obtain your Personal Information, we will treat it according to this policy.
USE OF PERSONAL INFORMATION
Cotecna Elite requests and uses Personal Information when you create an account, request or operate a Cotecna Elite Service, correspond with Cotecna Elite, engage in activities on our websites or deal with us in other ways.
Cotecna Elite may use your Personal Information in the following ways:
- To fulfill your request for provision of the Cotecna Elite Services
- To request feedback and to enable us to develop and improve the website and our products and services
- To make important service announcements, including notification of any changes to the website and/or Cotecna Elite Services
- To verify and re-verify of the identity of senders
- To respond to your comments or requests
- To contact you about your use of the website or about our products and services
- To update you with relevant information concerning Cotecna Elite Services
- To maintain a record of the relationship between email addresses to provide the Cotecna Elite Services
- For internal and marketing/promotional purposes including newsletters, which may include advertisements
- The above is indicative of the ways Cotecna Elite may use your Personal Information and is not intended to be exhaustive.
As is true of most websites, Cotecna Elite may also automatically collect certain aggregated data regarding use of the Cotecna Elite Services, including the number of users, frequency, data queries, data publishing and manner of usage of our service and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to better understand how the Cotecna Elite Services are used and by what type of user base and to track maintenance and support dialogues with end users and customers, and to improve the Cotecna Elite Services. We do not link this aggregated information to your Personal Information in a way that will personally identify you. Providing such information is completely voluntary, and while individuals are under no obligation to provide such information, our customers may not get the full benefit of Cotecna Elite Services and support without providing such information.
CHILDREN AND MINORS POLICY
Cotecna Elite does not knowingly collect Personal Information from people under the age of 18. If we learn that we have Personal Information from a person under the age of 18, we will delete that information from our systems. Cotecna Elite encourages parents to go online with their children and to talk with their children about communicating with strangers and disclosing Personal Information online.
DISCLOSURE AND INFORMATION SHARING
Cotecna Elite will not sell Personal Information to any third party.
Cotecna Elite will not share Personal Information with other companies or individuals outside of Cotecna Elite, its parents, subsidiaries and/or affiliates other than in the following circumstances:
With your consent.
If you register for services that are co-branded and/or offered in conjunction with another company, both Cotecna Elite and the other company may receive the information collected.
If we have a good faith belief that such action is reasonably necessary to:
- Comply with any applicable law, regulation, legal process or enforceable governmental request,
- Protect any rights or property of Cotecna Elite, including the investigation of possible breaches of or enforcement of any of our agreements,
- Detect, prevent, or otherwise address fraud, security or technical issues, and/or
- Act in urgent circumstances to protect against imminent harm to the rights, property or safety of Cotecna Elite, its users or members of the public.
- If Cotecna Elite becomes involved in a merger, acquisition, any form of sale of some or all of its assets or liquidation of Cotecna Elite. Such a transaction may involve the disclosure of Personal Information to prospective or actual purchasers, or receiving it from sellers. It is Cotecna Elite’s practice to seek appropriate protection for information in these types of transactions.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
While Cotecna Elite may share aggregated statistical information about users of the Cotecna Elite Services with third parties, including advertisers, our data licensors, distributors, vendors, actual and potential customers, and third-parties that offer products or services for use with the Cotecna Elite Services, this information is not linked to any Personal Information.
Through links on the Cotecna Elite website and user services and other portals, you may interact with a number of service partners with whom Cotecna Elite has a relationship to provide information and/or commercial e-mail services to its customers and end users. The Cotecna Elite website may contain links to third party websites that are not owned or controlled by Cotecna Elite; in general, personal information provided will be protected by such partners by requirements at least as strict as Cotecna Elite’s own privacy policies. However, these third party websites are not in any way controlled, censored or edited by Cotecna Elite, hence Cotecna Elite assumes no responsibility for the content of any third party sites. Please be aware that Cotecna Elite is not responsible for the privacy practices of other sites. These other sites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. Cotecna Elite strongly encourages you to review the privacy policies posted on these (and all) third-party sites, as they may differ from Cotecna Elite’s in some particulars. By using the Cotecna Elite website you agree to relieve Cotecna Elite of any liability springing from use of third party websites.
ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION
If your Personal Information changes, you may update it by making the change on your account page or by emailing us. Please note that it is your responsibility to keep your Personal Information updated. If you no longer desire our service and would like your account to be deleted, please email us.
The security of your Personal Information is important to Cotecna Elite. Cotecna Elite has taken certain technical and procedural steps to try to safeguard your Personal Information from misuse, unauthorized disclosure, and/or loss or destruction. Cotecna Elite follows generally accepted industry standards to protect the Personal Information submitted to it, both during transmission and once it is received. However, no method of transmission over the Internet, or method of electronic storage, is 100 percent secure. Therefore, while Cotecna Elite strives to use commercially acceptable means to protect your Personal Information, Cotecna Elite cannot guarantee its absolute security.
Further, access to your Personal Information is limited to people who need it to do their job. These people may include contractors who have been engaged by Cotecna Elite to undertake the collection, transferring, storage and processing of your information. Cotecna Elite personnel are aware of their obligations to protect Personal Information and are aware that they may be subject to discipline, including termination and criminal prosecution, if they fail to meet their confidentiality obligations. Similarly, Cotecna Elite requires its service partners and contractors to keep the Personal Information of customers secure and confidential. Cotecna Elite also requires that these contractors and service partners use your account and Personal Information only on behalf of Cotecna Elite and/or to suggest enhancements to your use of our website and websites associated with Cotecna Elite.
DATA INTEGRITY AND RETENTION
Cotecna Elite will not retain your Personal Information longer than is necessary for the purposes for which it was collected.
You can choose not to receive information about additional products and services that we think you may be interested in when you register for the Cotecna Elite Services. Also, if you have opted-in at registration but later decide that you no longer wish to receive further promotional material from Cotecna Elite, you can opt-out after registration by following the specific unsubscribe instructions in the email you receive.
We always provide you with the opportunity to unsubscribe from communications you have previously requested. You may also opt-out of sharing your information with third parties. Each email communication from us explains how to do this.
CHANGES TO THIS POLICY
If you have any questions regarding Cotecna Elite’s privacy policies or practices, please email firstname.lastname@example.org.
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